Terms of Service

The content of this website is provided for information purposes only.

General terms of service

Despite our best efforts, Queensland Ballet makes no express or implied warranties about the accuracy or completeness of the information provided, which may include technical inaccuracies or typographical errors or that the information in this publication is free of infection by computer viruses or other contamination.

In no event shall Queensland Ballet be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of this information.

Queensland Ballet may make improvements and/or changes to the information contained in this website at any time.

Queensland Ballet endeavours to provide accurate and up-to-date information. If you have any comments or queries, please contact us.

COVID-19 Updated Terms and Conditions of Sale

Queensland Ballet has established updated terms and conditions of sale which feature COVID Safe policies and requirements. Click here to review this document in full.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

Queensland Ballet is a member of Live Performance Australia (LPA) and adheres to the LPA Ticketing Code of Practice, a voluntary industry code setting out industry best practice standards of consumer protection for the ticketing of live entertainment events in Australia.

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We acknowledge the traditional custodians of the land on which we work and perform. Long before we performed on this land, it played host to the dance expression of our First Peoples. We pay our respects to their Elders — past, present and emerging — and acknowledge the valuable contribution they have made and continue to make to the cultural landscape of this country.

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